Effective Date: Jan, 1st 2026
Company: Applied Decon LLC (“Applied Decon,” “we,” “us,” or “our”)
Website: applieddecon.com
Contact: info@applieddecon.com | 509-410-8001
Applied Decon LLC provides biohazard cleanup, decontamination, and related services. We take privacy seriously—especially because people often contact us during difficult situations. This Privacy Policy explains what we collect, how we use it, and the choices you have.
Information We Collect
Information you provide to us
When you contact us, request service, or communicate with us, you may provide:
- Contact details (name, phone number, email address)
- Service details (address/location, scheduling preferences, access notes)
- Message content (details you include in a form, email, or text)
- Photos or attachments (if you choose to send them)
- Billing details (name, billing address, invoice information)
Please do not submit sensitive personal information you don’t want shared (for example, Social Security numbers, financial account numbers, or medical records). If we need additional details to perform services safely, we’ll ask in a way that minimizes unnecessary personal information.
Information collected automatically
When you visit our website, some technical information may be collected automatically, such as:
- IP address
- Device and browser information
- Basic usage information needed to operate and secure the website
- Cookies (see “Cookies” below)
WPForms submissions
We use WPForms to collect contact and service-request information. Form submissions may be:
- emailed to us, and/or
- stored in the WordPress dashboard (depending on configuration)
How We Use Your Information
We use personal information to:
- Respond to inquiries and provide requested services
- Communicate about scheduling, access, job status, and closeout
- Prepare estimates, invoices, and related documentation
- Process payments and maintain accounting records
- Keep operational records for quality, safety, and business continuity
- Protect the website and prevent misuse
- Comply with legal obligations and enforce agreements
Applied Decon LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.
Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Online Payments
If you pay online, payments are processed by a third-party payment processor (for example: [Stripe / Square / PayPal / other]). We do not receive or store your full payment card number. The payment processor may collect and process your payment information according to their own privacy policy and terms.
We may retain payment-related records such as:
- invoice number, amount, date paid, and transaction confirmation
- billing name/address (as needed for invoicing and tax records)
Communication (Call, Text, Email)
If you provide your phone number or email, we may contact you to:
- respond to a request you made
- schedule or coordinate service
- provide estimates, updates, or closeout information
- send invoices, receipts, or payment confirmations
We do not send spam. You can request that we limit non-essential communication at any time (note: we may still need to contact you about active jobs or billing).
Cookies (No Analytics)
We do not use analytics tools (such as Google Analytics) to track visitors for marketing or advertising purposes.
However, our website may use essential cookies and similar technologies that help:
- keep the site functioning properly
- improve security
- support embedded features (for example, a contact form)
You can control cookies through your browser settings. Disabling some cookies may affect site functionality.
How We Share Information
We share personal information only as needed to operate our business and provide services, including with:
- Service providers that support our website, email, invoicing, and payments (including WPForms and our web host)
- Payment processors to complete online payments
- Legal/regulatory authorities if required by law, or to protect rights, safety, and property
- Authorized parties you designate (for example, a property manager, representative, or insurer), when you ask us to or when needed to perform the requested service
We do not share your information for third-party marketing.
Sensitive Situations and Discretion
Because of the nature of our work, communications can involve sensitive circumstances. We treat that information as confidential and limit use to what is necessary for:
- safe planning and execution of services
- communication with the requester and authorized parties
- documentation appropriate to the job
Photos, Job Documentation, and Records
Online Payments (Jobber)
If you pay online, payments are processed through Jobber (Jobber Payments) using a third-party payment processor. We do not receive or store your full payment card number. Payment information is handled by Jobber and its payment processing partners according to their own terms and privacy practices.
We may retain payment-related records such as:
- billing name and address (as needed for invoicing and tax records)
- invoice number, amount, and date paid
- payment confirmation/transaction reference
Data Retention
We keep personal information only as long as needed for:
- providing services you request
- record keeping for accounting and tax purposes
- resolving disputes and enforcing agreements
- meeting legal obligations
Retention periods vary by record type and applicable requirements.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure. If you believe your information has been compromised, contact us.
Your Choices and Rights
Depending on where you live, you may have rights to:
- request access to personal information we hold about you
- request correction of inaccurate information
- request deletion of certain information (subject to legal/recordkeeping requirements)
To make a request, contact: info@applieddecon.com
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
External Links
Our website may link to third-party websites. We are not responsible for the privacy practices of those sites.
Changes to This Privacy Policy
We may update this policy from time to time. The Effective Date above reflects the most recent revision. Continued use of the site after updates means you accept the updated policy.
Contact Us
Applied Decon LLC
Email: info@applieddecon.com
Phone: 509-410-8001
Service Area: Tri-Cities (Kennewick, Pasco, Richland) + Eastern Washington